The Company, for the handling of personal information of customers and employees that is needed for the operation of business, has prescribed this Policy based on the Company's Code of Ethics, has established a personal information management system, and shall respond as a company in a responsible manner.
The Company shall respect the privacy of all users (hereinafter referred to as “Users”), and shall pay close attention to the management of the personal information (in accordance with the definition below) of Users when handling this.
Personal information refers to information relating to an individual User, in which said User can be identified by a name, address, telephone number, email address, or other description, etc. stated in said information.In addition, even if a User cannot be identified by the information alone, information by which an individual User could ultimately be identified by simple collation with other information is also included in personal information.
The purpose of use of personal information on the Site is as set forth below. The Company shall not use personal information outside of this purpose without the consent of the individual.
Furthermore, there may be cases where the Company creates statistical data, processed so as individuals cannot be identified, based on the personal information it receives.
The Company may use statistical data by which individuals cannot be identified without any restriction.
The items of personal information required for the implementation of the respective services on the Site are marked “required” on the registration screen.
If such items are not filled in, the User may not be able to receive certain services, such as the making of reservations with the Company.
In principle, the Company shall not provide personal information to third parties without obtaining the consent of the individual User.
Personal information shall only be provided upon having specified the intended recipient and content of the information to be provided, and having obtained the consent of the User.
However, in the following cases, within the range where not in violation of relevant law, personal information may be provided without the consent of the User.
In the following cases, the person receiving the provision of personal information shall not fall applicable as a third party.
The Company may outsource all or a part of the business relating to the handling of personal information. It should be noted that the Company shall bear responsibility for the handling of personal information at the contractor.
In principle, requests for the disclosure, revision, or suspension of use of personal information may be made by the individual only.
If the User is a registered member of the Site, said User may view, change, and delete personal information online at any time.
In addition, other Users may contact our help desk. However, in the event of the concern of harm to the life, body, property, or other rights and interests of the individual User or a third party, in the event of a concern of significant hindrance being caused to the appropriate performance of the services of the Site, and in other cases that would constitute a violation of the law, disclosure may not be provided.
In addition, in the event that the suspension of use or suspension of provision to third parties (hereinafter referred to as "Suspension of Use, etc.") of said personal information would require a significant cost, or the Suspension of Use, etc. would be difficult for any other reason, if the measures necessary in order to protect the rights and interests of the User are taken instead of such action, the Company may not respond to the request for Suspension of Use, etc.
The Company shall endeavor to perform accurate data processing on the personal information provided for the Site, however the User shall bear responsibility for the accuracy and the keeping up to date of the content of the provided personal information.
In principle, the Site shall not obtain personal information that includes the content indicated below. Provided, however, that this shall not apply where personally provided by the User.
The Company shall endeavor to implement the appropriate security measures in order to prevent the loss, misuse, or alteration of the personal information under its control.
Personal information shall be stored in a safe environment that cannot be accessed by general users.
The Company, in the event of responding to a request for the disclosure, revision, deletion, or suspension of use of personal information, shall identify the individual through information by which the individual can be identified (name, address, telephone number, date of birth, email address, member number, password, etc.).
However, the Company shall not bear responsibility in the event of information by which an individual can be identified being obtained and used by a person other than the individual.
Logs on access to the Site may be obtained in order to improve convenience and to create statistical data.
With the exception of where required by law, access logs shall not be disclosed to third parties.
If the sending of access logs is refused, the User may not be able to use the Site normally.